Weather Alert

Mail service options for tornado impacted residents

DAYTON OH—Mail delivery has been suspended in some Dayton neighborhoods until normal conditions are restored. For residents that are unable to receive mail because of destroyed homes, mailboxes, and difficult access to the communities, the USPS has options to continue service.

Hold Mail is designed for customers who plan on occupying their homes within 30 days. Carriers have been placing mail on hold for homes they cannot access due to hazardous conditions. Customers can visit their post office to pick up their mail and update the Hold Mail request.

If a customer will not occupy the home within 30 days, they need to submit a Change of Address (COA) request with the Postal Service and mark “Temporary” on the card. A temporary change of address is designed for customers who plan on returning to their residence within six months.

If a customer is NOT planning to return to their current address, they should submit a permanent COA request. A COA card is available from a letter carrier or at the local Post Office. COA requests also may be filed at usps.com, the Postal Service’s website that is available to customers 24 hours a day, seven days a week.

Customers can call the Postal Service’s toll-free number 800-ASK-USPS (800-275-8777) or the TTY number 877-TTY-2HLP (877-889-2457) for help with any postal related questions they may have.          

The Postal Service does not receive tax dollars for operating expenses; it relies entirely on the sale of postage, products and services to fund its operations.


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